All the Life Insurance Adviser are now regulated by the Financial Services Authority. At the first opportunity you will have been provided with his Terms and Conditions at his very first meeting with you. Within that document you will find details of how to complain.

Hot Topics

What is the difference between Insurance and Assurance?: Many people confuse Life Assurance with Life Insurance but there are several big differences between the contracts.
What is the difference between a Guaranteed and Reviewable life insurance policy?: With a “Guaranteed” policy the Life Company guarantees that it will never increase the premium.....
What is Family Income Benefit Insurance?: Family Income Benefit Insurance will provide a monthly payment to the family until the end of the policy’s term, following the death of the policyholder.
Will my life insurance premiums increase over time?: The answer to this question depends upon whether you have a normal “Guaranteed” policy, a “Guaranteed indexed linked policy” or a “Reviewable” policy.
Are there any fees or extra costs to pay?: If you are purchasing insurance through our product partner, Life Policies Direct, then there will are no fees or other costs to pay

All web sites selling financial services are regulated by the Financial Services Authority. All these web sites will contain their Terms and Conditions of Business which will include details of a complaints procedure.